UI State Performance Excellence Awards

Unemployment Insurance State Performance Excellence Awards are given to the top performing state workforce agencies (SWA) nationwide in key areas of unemployment insurance (UI) operations.

The awards criteria reflect the breadth of the UI system and the performance areas most critical to its success. In the 2008 performance year changes were made to the UI Performance Recognition system allowing for recognition of the top-performing agency from small states, medium-sized states, and large states. Current state size categories are updated annually based on the criteria for state size calculation. Most recently, Data Validation was added as a factor to be considered in assessing SWA performance to demonstrate the UI program's commitment to maintaining excellent data quality.

The Honorees recognized this year have demonstrated top performance in the following categories:

  • Timely, proper, and high-quality nonmonetary determinations and benefit payments
  • Timely and high-quality Appeals decisions
  • High quality Tax operations
  • Excellence in Program Integrity
  • Significant Improvement in the Improper Payment Rate

FY 2019 Performance Awards Categories and Awardees

Performance Excellence in Benefit Payments

  • New Mexico Department of Workforce Solutions

Performance Excellence in Appeals Decisions

  • Montana Department of Labor & Industry
  • Utah Department of Workforce Services
  • Minnesota Department of Employment and Economic Development

Performance Excellence in Tax Operations

  • Nebraska Department of Labor
  • Utah Department of Workforce Services
  • North Carolina Department of Commerce, Division of Employment Security

Performance Excellence in Integrity

  • New Mexico Department of Workforce Solutions
  • Alabama Department of Labor
  • Indiana Department of Workforce Development

Significant Improvement in the Improper Payment Rate

  • Rhode Island Department of Labor & Training
  • Kentucky Education Cabinet, Department of Employment & Training
  • Michigan Department of Labor and Economic Opportunity