UI Benefit Accuracy Measurement State Contacts
ALABAMA
John Reynolds
Supervisor, UC Quality Assurance
Unemployment Compensation
649 Monroe Street Room 2455
Montgomery, AL 36130
Phone: 334-353-7824
e-mail: John.Reynolds@DIR.Alabama.gov
ALASKA
Clare Brooks
QC Supervisor
Department of Labor and Workforce Development
1111 W. 8th Street
Room 101A
Juneau, AK 99801
Phone: 907-465-5704
e-mail: clare_brooks@labor.state.ak.us
ARIZONA
Maria Perez-Parra
Program and Projects Specialist Supervisor
Arizona Department of Employment Security
2nd Floor, N.E. (Site Code 701B4)
1789 W. Jefferson
Phoenix, AZ 85007-6123
Phone: 602-542-6320
Fax: 602-542-3690
e-mail: MariaPerez@azdes.gov
ARKANSAS
Fred Trowell
BAM Supervisor
Arkansas Department of Workforce Services
P.O. Box 2981
Little Rock, AR 72203-2981
Phone: 501-682-3090
e-mail: fred.trowell@arkansas.gov
-or-
Danny Moye
Systems Administrator
Arkansas Department of Workforce Services
P.O. Box 2981
Little Rock, AR 72203-2981
Phone: 501-682-3094
e-mail: danny.moye@arkansas.gov
CALIFORNIA
Marketing and Constituent Services
800 Capitol Mall, MIC 24
Room 5130
Sacramento, CA 95814
Phone: 916-654-7079
Fax: 916-654-5843
COLORADO
Bob Atencio - BAM Supervisor
251 E. 12th Ave 3rd Level
P.O. Box 8789
Denver, CO 80201-8789
Phone: 303-318-9040
Fax: 303-318-9313
e-mail: bob.atencio@state.co.us
-or-
Bruce Foster - BAM Staff Authority
251 E. 12th Ave 3rd Level
P.O. Box 8789
Denver, CO 80201-8789
Phone: 303-318-9018 ext. 83221
Fax: 303-318-9313
e-mail: bruce.foster@state.co.us
CONNECTICUT
Nancy Steffens
Director of Communications
Connecticut Department of Labor
200 Folly Brook Boulevard
Wethersfield, CT 06109
Phone: 860-263-6535
e-mail: nancy.steffens@ct.gov
DELAWARE
W. Thomas MacPherson
Director, Division of Unemployment Insurance
P.O. Box 9950
Wilmington, DE 19809-0950
Phone: 302-761-8350
Fax: 302-761-6637
e-mail: Tom.MacPherson@state.de.us
DISTRICT OF COLUMBIA
Roberta Bauer
D. C. Department of Employment Services
64 New York Avenue, N.E.
Washington, DC 20002
Phone: 202-671-3076
e-mail: Roberta.Bauer@dc.gov
FLORIDA
Denise Birch
BAM Supervisor
Agency for Workforce Investment
1320 Executive Center Drive
Tallahassee, FL 32399
Phone: 850-245-7140
e-mail: Denise.Birch@awi.state.fl.us
GEORGIA
Patricia A. Davis
Georgia Department of Labor
148 Andrew Young International Blvd., NE
Suite 822
Atlanta, GA 30303
Phone: 404-232-7482
Fax: 404-232-3991
e-mail: Patricia.Davis@dol.state.ga.us
HAWAI'I
Linda Uesato
UI Administrator
Unemployment Insurance Division
Hawaii Department of Labor and Industrial Relations
830 Punchbowl Street, Room 325
Honolulu, HI 96813
Phone: 808-586-9070
e-mail: Linda.Y.Uesato@hawaii.gov
IDAHO
Don Arnold
Chief, UI Compliance Bureau
317 W. Main
Boise, ID 83735-0760
Phone: 208-332-3570 ext. 3258
e-mail: Don.Arnold@cl.idaho.gov
ILLINOIS
Mathew Dix
Illinois Department of Employment Security
33 S. State St. 9th Floor
Chicago IL 60603
Phone: 312-793-6222
Fax: 312-793-5566
e-Mail: Mathew.Dix@illinois.gov
INDIANA
Nancy Farrand
UI Oversight
Room 308
Indiana State Office Building
10 N Senate Avenue
Indianapolis, IN 46204
Phone: 317-233-6677
e-mail: nfarrand@dwd.in.gov
-and-
Cheryl Haskett
UI Oversight
Room 308
Indiana State Office Building
10 N Senate Avenue
Indianapolis, IN 46204
Phone: 317-233-6676
e-mail: chaskett@dwd.in.gov
IOWA
Michele Andre
Quality Control Supervisor
Iowa Workforce Development
1000 E. Grand Ave.
Des Moines, IA 50319
Phone: 515-281-5225
e-mail: Michele.Andre@iwd.state.ia.us
KANSAS
Ann Golubski
Quality Control Supervisor
Kansas Department of Human Resources
552 State Avenue
Kansas City, KS 66101
Phone: 913-321-1571
e-mail: Ann.Golubski@dol.ks.gov
KENTUCKY
Deborah Jean Pettway
Quality Control Section Supervisor
Kentucky Unemployment Insurance Division
Department of Human Resources
275 East Main Street
Frankfort, KY 40621
Phone: 502-595-3184
e-mail: DeborahJ.Pettway@ky.gov
LOUISIANA
John Mikell
BAM
ORS Supervisor
Louisiana Department of Labor
P.O. Box 3447
Lafayette, LA 70502-3447
Phone: 337-262-5519
e-mail: jmikell@ldol.state.la.us
MAINE
Kristi Burns
Maine Department of Labor
19 Union Street
P.O. Box 259
Augusta, ME 04332-0259
Phone: 207-287-2263
e-mail: kristi.burns@maine.gov
MARYLAND
Thomas S. Wendel
Assistant Secretary
Executive Director's Office
1100 North Eutaw Street
Baltimore, MD 21201
Phone: 410-767-2464
Fax: 410-333-7099
e-mail: twendel@dllr.state.md.us
MASSACHUSETTS
Rena Kottcamp
Massachusetts Department of Workforce Development
Division of Unemployment Assistance
19 Staniford Street
Boston, MA 02114
Phone: 617-626-6556
e-mail: rkottcamp@detma.org
MICHIGAN
Constance Luckett
Director, Quality Assurance Section
Michigan Unemployment Insurance Agency
3024 W. Grand Blvd.
Suite 13-400
Detroit, MI 48202
Phone: 313-456-2490
e-mail: LuckettConstance@michigan.gov
-or-
Linda Karos
Director, Internal Benefit Services
Michigan Unemployment Insurance Agency
3024 W. Grand Blvd.
Suite 13-650
Detroit, MI 48202
Phone: 313-456-2421
e-mail: KarosLinda@michigan.gov
MINNESOTA
Julie Toskey
Minnesota Department of Employment and Economic Development
332 Minnesota Street
Suite E200
Saint Paul, MN 55101
Phone: 651-282-6231
e-mail: Julie.Toskey@state.mn.us
MISSISSIPPI
Gary Harthcock
Quality Control Supervisor
Technical Services
P.O. Box 1699
Jackson, MS 39215-1699
Phone: 601-321-6158
e-mail: gharthcock@mdes.ms.gov
MISSOURI
Katharine Barondeau
Director
Missouri Division of Employment Security
P.O. Box 59
Jefferson City, MO 65104
Phone: 573-751-8086
e-mail: Katharine.Barondeau@dolir.mo.gov
MONTANA
Mary Buswell
BAM Supervisor
P.O. Box 8022
Helena, MT 59604-8020
Phone: 406-444-9037
Fax: 406-444-9038
e-mail: mbuswell@mt.gov
NEBRASKA
Ronald E. Joyce
UI Program Supervisor, BAM
Nebraska Workforce Development
Department of Labor
550 South 16th Street
Box 94600
Lincoln, NE 68509-4600
Phone: 402-471-9876
Fax: 402-471-9966
e-mail: rjoyce@dol.state.ne.us
NEVADA
Steve Zuelke
Integrity Program Manager
State of Nevada
Employment Security Division
500 East Third Street
Carson City, NV 89713
Phone: 775-684-0479
e-mail: sczuelke@nvdetr.org
NEW HAMPSHIRE
Theresa Murphy
Quality Control Supervisor
New Hampshire Employment Security
32 South Main Street
Concord, NH 03301
Phone: 603-228-4138
Fax: 603-229-4314
e-mail: Theresa.L.Murphy@nh.gov
NEW JERSEY
Priscilla E. Carrano
Acting Director
Division of Unemployment Insurance
New Jersey Department of Labor and Workforce Development
P.O. Box 058
Trenton, NJ 08625-0058
Phone: 609-292-2460
e-mail: Priscilla.Carrano@dol.state.nj.us
NEW MEXICO
Charles Mather
Quality Control Section Supervisor
New Mexico DOL UI Bureau
P.O. Box 1928
401 Broadway NE
Albuquerque, NM 87103
Phone: 505-841-8499
e-mail: charles.mather@state.nm.us
NEW YORK
Bruce M. Northrup
UI Quality Control Unit
Bldg. 12, Room 282A
State Office Campus
Albany, NY 12240
Phone: 518-457-0284
e-mail: Northrup.Bruce@labor.state.ny.us
NORTH CAROLINA
Barbara Simpson
Quality Control Supervisor
NC Employment Security Commission
Quality Control Unit
P.O. Box 25903
Raleigh, NC 27611
Phone: 919-733-9104
Fax: 919-733-1239
e-mail: barbara.simpson@ncmail.net
NORTH DAKOTA
Bill Steckler
Job Service North Dakota
1000 East Divide Avenue
Bismarck, ND 58506-5507
Phone: 701-328-3355
e-mail: bsteckle@nd.gov
OHIO
Marjorie A. Beam
BAM Supervisor
UC Technical Services
P.O. Box 1618
Columbus, OH 43216
Phone: 1-614-466-8669
e-mail: Beamm@odjfs.state.oh.us
-or-
Dianna Allen
Assistant Chief
UC Technical Services - 3rd Floor
P.O. Box 1618
Columbus, OH 43216
Phone: 1-614-466-8471
e-mail: ALLENDO3@odjfs.state.oh.us
OKLAHOMA
Terry W. McHale
BAM Supervisor
Oklahoma Employment Security Commission
2401 N. Lincoln Blvd.
Oklahoma City, OK 73105
Phone: 405-557-5478
e-mail: terry.mchale@oesc.state.ok.us
OREGON
Tom Fuller
Communications Manager
Oregon Employment Department
875 Union Street NE
Salem, OR 97311
Phone: 503-947-1301
Fax: 503-947-1304
e-mail: Thomas.E.Fuller@state.or.us
PENNSYLVANIA
Pete Cope
Director
Bureau of Unemployment Compensation Benefits and Allowances
Department of Labor and Industry
Labor and Industry Building, Room 615
Seventh and Forster Streets
Harrisburg, PA 17121
Phone: 717-787-3547
e-mail: pcope@state.pa.us
PUERTO RICO
Grisel Castellanos
UI BAM Acting Supervisor
Puerto Rico Department of Labor
Departamento del Trabajo y Recursos Humanos
Negociado de Seguridad de Empleo
556 Muñoz Rivera Ave
San Juan, PR 00918-3352
Phone: 787-963-9564 ext. 2238
e-mail: gcastellanos@dtrh.gobierno.pr
- or -
Nerckyn Nieves
System Administrator
Puerto Rico Department of Labor
Departamento del Trabajo y Recursos Humanos
Negociado de Seguridad de Empleo
556 Muñoz Rivera Ave
San Juan, PR 00918-3352
Phone: 787-963-9564 ext. 2239
e-mail: nnieves@dtrh.gobierno.pr
RHODE ISLAND
Louis Spremulli
Department of Labor & Training
1511 Pontiac Ave
Cranston, RI 02920
Phone: 401-462-8686
e-mail: lspremulli@dlt.state.ri.us
SOUTH CAROLINA
Susan Hair
BAM Supervisor
SC Employment Security Commission
631 Hampton Street
P.O. Box 8117
Columbia, SC 29202
Phone: 803-737-0121
Fax: 803-737-0282
e-mail: shair@sces.org
SOUTH DAKOTA
Sharon Schnabel
South Dakota Department Of Labor
P.O. Box 4730
420 South Roosevelt Street
Aberdeen, SD 57402-4730
Phone: 1-605-626-7649
e-mail: sharon.schnabel@state.sd.us
TENNESSEE
Albert West
Benefit Accuracy Measurement
500 James Robertson Parkway
Nashville TN 37245-2700
Phone: 615-741-3190
Fax: 615-532-6776
e-mail: Albert.West@state.tn.us
TEXAS
Arnold Williams
Statistical Sampling Department
Texas Workforce Commission
101 E. 15th Street, Room 302
Austin, Texas 78778
Phone: 512-463-7645
e-mail: arnold.williams@twc.state.tx.us
UTAH
Jeff Bardin
P.O. Box 778
140 East 300 South
Salt Lake City, UT 84110
Phone: 801-526-9537
e-mail: jbardin@utah.gov
VERMONT
Kelly Connelley
Vermont Department of Labor
P.O. Box 488
Montpelier, VT 05601-0488
Phone: 802-828-5896
e-mail: kelly.connelley@state.vt.us
VIRGINIA
Patricia Williams
Chief of Benefits
Virginia Employment Commission
P.O. Box 1358
Richmond, VA 23218-1358
Phone: 804-786-3032
e-mail: Trish.Williams@vec.virginia.gov
WASHINGTON
Mary E. Kirker
Manager, Unemployment Insurance Performance Audit
P.O. Box 9046-9047
Olympia, WA 98507
Phone: 360-486-3050
Fax: 360-486-3045
e-mail: mkirker@esd.wa.gov
WEST VIRGINIA
Charlotte Gray
WORKFORCE West Virginia
112 California Avenue - 5002
Charleston, WV 25305-0112
Phone: 304-872-0828
Fax: 304-872-0848
e-mail: cgray@workforcewv.org
WISCONSIN
John Mand
Director, Office of Quality Control
State of WI, DWD, UI Division
6083 N. Teutonia Avenue
P.O. Box 09999
Milwaukee, WI 53209
Phone: 414-438-2055
e-mail: john.mand@dwd.state.wi.us
WYOMING
Nancy Barnum
BAM Supervisor
P.O. Box 2760
Casper, WY 82602
Phone: 307-235-3204
e-mail: nbarnu@state.wy.us