UI Benefit Accuracy Measurement State Contacts
ALABAMA
Contact for BAM Paid Claims:
Debbie C. Richbourg
Alabama Department of Industrial Relations
Industrial Relations Building
649 Monroe Street
Room 2455
Montgomery, AL 36131
334-242-8133
e-mail: Deborah.Ricbourg@dir.alabama.gov
Contact for BAM Denied Claims:
Cheryl Dempsey
Alabama Department of Industrial Relations
Industrial Relations Building
649 Monroe Street
Room 2455
Montgomery, Alabama 36131
334-242-8134
e-mail: Cheryl.Dempsey@dir.alabama.gov
ALASKA
Clare Brooks
QC Supervisor
Department of Labor and Workforce Development
1111 W 8th Street
Room 101A
Juneau, AK 99801
907-465-5704
e-mail: clare_brooks@labor.state.ak.us
ARIZONA
Maria Perez-Parra
Policy Supervisor
1789 W. Jefferson, Suite Code 720-A
Phoenix, AZ 85007
Phone: 602-542-6320
Fax: 602-542-6310
e-mail: MariaPerez@azdes.gov
ARKANSAS
Fred Trowell
BAM Supervisor
Arkansas Employment Security Department
P.O. Box 2981
Little Rock, AR 72203-2981
501-682-3090
e-mail: fred.trowell@arkansas.gov
- or -
Danny Moye
Systems Administrator
Arkansas Employment Security Department
P.O. Box 2981
Little Rock, AR 72203-2981
501-682-3094
e-mail: danny.moye@arkansas.gov
CALIFORNIA
Faye King
Chief, Quality Control Section Unemployment Insurance
722 Capitol Mall, MIC 22
Sacramento, California 95814
Phone: 916-654-9678
Fax: 916-654-9362
e-mail: fking@edd.ca.gov
COLORADO
Bob Atencio - BAM Supervisor
251 E. 12th Ave 3rd Level
PO Box 8789
Denver, CO 80201-8789
Phone: 303-318-9040
Fax: 303-318-9313
e-mail: bob.atencio@state.co.us
-or-
Bruce Foster - BAM Staff Authority
251 E. 12th Ave 3rd Level
PO Box 8789
Denver, CO 80201-8789
Phone: 303-318-9018 ext. 83221
Fax: 303-318-9313
e-mail: bruce.foster@state.co.us
CONNECTICUT
Nancy Steffens
Director of Communications
Connecticut Department of Labor
200 Folly Brook Boulevard
Wethersfield, CT 06109
860-263-6535
e-mail: nancy.steffens@ct.gov
DELAWARE
W. Thomas MacPherson
Director, Division of Unemployment Insurance
PO Box 9950
Wilmington, Delaware 19809-0950
phone: 302-761-6637
fax: 302-761-6637
e-mail: Tom.MacPherson@state.de.us
DISTRICT OF COLUMBIA
Roberta Bauer
Associate Director
Office of Compliance and Independent Monitoring
D. C. Department of Employment Services
64 New York Avenue, N.E.
Washington, DC 20002
202-671-3076
e-mail: Roberta.Bauer@dc.gov
FLORIDA
Ms. Denise Birch
Agency for Workforce Innovation
Caldwell Building, MSC #229
107 East Madison Street
Tallahassee, Florida 32399-4135
850-245-7140
e-mail: Denise.Birch@awi.state.fl.us
GEORGIA
Robert Thomas
Assistant Commissioner
Unemployment Insurance
Georgia Department of Labor
148 Andrew Young International Blvd., NE
Suite 718
Atlanta, GA 30303
Phone: 404-232-3990
Fax: 404-232-3991
e-mail: robert.thomas@dol.state.ga.us
HAWAI'I
Linda Uesato
UI Administrator
Unemployment Insurance Division
Hawaii Department of Labor and Industrial Relations
830 Punchbowl Street, Room 325
Honolulu, Hawaii 96813
Phone: 808-586-9069 or 808-586-9070
Fax: 808-586-8077
e-mail: pdce@aloha.net (attn: L. Uesato)
IDAHO
Don Arnold
Chief, Tax and Benefit Control Bureau
317 W. Main Street
Boise, ID 83735-0730
208-332-3573 ext. 3258
e-mail: Don.Arnold@cl.idaho.gov
ILLINOIS
Valerie Boyd
Illinois Department of Employment Security
33 S. State St. 9th Floor
Chicago IL 60603
312-793-1175
e-mail: VBOYD@ides.state.il.us
- or -
Mathew Dix
Illinois Department of Employment Security
33 S. State St. 9th Floor
Chicago IL 60603
312-793-6222
e-Mail: mdix@ides.state.il.us
INDIANA
Sandy Tipton
Oversight Unit / BAM
Indiana Department of Workforce Development
10 North Senate
Room 308 SE
Indianapolis, IN 46204
Phone: 317-233-6676
Fax: 317-233-6128
e-mail: sjessee@dwd.state.in.us
IOWA
Michele Andre
Quality Control Supervisor
Iowa Workforce Development
1000 E. Grand Ave.
Des Moines, IA 50319
515-281-5225
e-mail: michele.andre@iwd.state.ia.us
KANSAS
Ann Golubski
Quality Control Supervisor
Kansas Department of Human Resources
552 State Avenue
Kansas City, KS 66101
785-321-1571
e-mail: Ann.Golubski@dol.ks.gov
KENTUCKY
Ted Pilcher
KY Office of Employment and Training
Division of Unemployment Insurance
275 East Main Street Mail Stop 2CF
Frankfort,. Kentucky 40621
502-564-2369
e-mail: TedL.Pilcher@ky.gov
LOUISIANA
John Mikell
ORS Supervisor
Quality Control
Louisiana Department of Labor
706 East Vermillion
P.O. Box 3447
Lafayette, LA 70502-3447
Phone: 337-262-5519
Fax: 337-262-5149
e-mail: jmikell@ldol.state.la.us
MAINE
Kristi Burns
Maine Department of Labor
19 Union Street
PO Box 259
Augusta, Maine 04332-0259
207-287-2263
e-mail: kristi.burns@maine.gov
MARYLAND
Thomas S. Wendel
Assistant Secretary
Division of Unemployment Insurance
Department of Labor, Licensing and Regulation
1100 North Eutaw Street, Room 501
Baltimore, MD 21201
410-767-2464
e-mail: twendel@dllr.state.md.us
MASSACHUSETTS
Rena Kottcamp
Massachusetts Division of Unemployment Assistance
19 Staniford Street
Boston, Ma 02114
617-626-6556
e-mail: rkottcamp@detma.org
MICHIGAN
Constance Luckett
Director, Quality Assurance Section
Michigan Unemployment Insurance Agency
3024 W. Grand Blvd.,
Suite 13-400
Detroit, MI 48202
313-456-2490
e-mail: LuckettConstance@michigan.gov
-or-
Linda Karos
Director, Internal Benefit Services
Michigan Unemployment Insurance Agency
3024 W. Grand Blvd.
Suite 13-650
Detroit, MI 48202
313-456-2421
e-mail: KarosLinda@michigan.gov
MINNESOTA
Barb Vickers
QC Supervisor
Department of Employment and Economic Development
First National Bank Building, Suite E200
332 Minnesota Street
Saint Paul, MN 55101-1338
Phone: 651-296-5863
Fax: 651-296-7192
e-mail: Barb.Vickers@state.mn.us
- or -
Wanda Burth
System Administrator
Department of Employment and Economic Development
First National Bank Building, Suite E200
332 Minnesota Street
Saint Paul, MN 55101-1338
Phone: 651-297-3414
Fax: 651-296-7192
e-mail: Wanda.Burth@state.mn.us
MISSISSIPPI
Gary Harthcock
Office of Unemployment Insurance
Mississippi Department of Employment Security
P.O. Box 1699
Jackson, Mississippi 39215-1699
601-321-6158
e-mail: gharthcock@mesc.state.ms.us
MISSOURI
Katharine Barondeau
Director
Missouri Division of Employment Security
P.O. Box 59
Jefferson City, MO 65104
573-751-8086
e-mail: Katharine.Barondeau@dolir.mo.gov
MONTANA
Mary Buswell
Unemployment Insurance Division
PO Box 8022
Helena MT 59604-8020
Phone: 406-444-9037
Fax: 406-444-9038
e-mail: mbuswell@state.mt.us
NEBRASKA
Ronald E. Joyce
UI Program Supervisor
Nebraska Workforce Development
Office of Unemployment Services
Department of Labor
550 South 16th Street
Box 94600
Lincoln, NE 68509-4600
Phone: 402-471-9876
Fax: 402-471-9966
e-mail: rjoyce@dol.state.ne.us
- or -
Joan Modrell
Executive Director
Office of Workforce Security
Nebraska Workforce Development
Department of Labor
Phone: 402-471-9948
e-mail: jmodrell@dol.state.ne.us
NEVADA
Karen Rhodes
Public Information Officer
Department of Employment, Training, and Rehabilitation
500 East Third Street
Carson City, NV 89713
Phone: 775-684-4660
Fax: 775-684-4663
e-mail: ksrhodes@nvdetr.org
NEW HAMPSHIRE
Terry Murphy
Quality Control Supervisor
New Hampshire Employment Security
32 South Main Street
Concord, NH 03301
Phone: 603-228-4138
Fax: 603-229-4314
e-mail: tmurphy@nhes.state.nh.us
NEW JERSEY
David J. Socolow
Director
Division of Unemployment Insurance
New Jersey Department of Labor and Workforce Development
P.O. Box 058
Trenton, NJ 08625-0058
Phone: 609-292-6073
Fax: 609-292-7667
e-mail: david.socolow@dol.state.nj.us
NEW MEXICO
Charles Mather
Quality Control Section Supervisor
New Mexico DOL UI Bureau
P.O. Box 1928
401 Broadway NE
Albuquerque, NM 87103
505-841-8499
e-mail: charles.mather@state.nm.us
NEW YORK
Bruce M. Northrup
UI Quality Control Unit
Bldg. 12, Room 282A
State Office Campus
Albany, NY 12240
518-457-0284
e-mail: US0BMN@labor.state.ny.us
NORTH CAROLINA
Stan Linzsey
Unemployment Insurance Division
North Carolina Employment Security
P. O. Box 25903
Raleigh, North Carolina 27611
919-733-9104
e-mail: stan.linzsey@ncmail.net
NORTH DAKOTA
Bill Steckler
Job Service North Dakota
1000 East Divide Avenue
Bismarck, ND 58506-5507
701-328-3355
e-mail: bsteckle@state.nd.us
OHIO
Marjorie A. Beam
BAM Supervisor
Ohio Department of Job and Family Services
UC Technical Services - 3rd Floor
145 S. Front Street
Columbus, OH 43215
1-614-644-6222
e-mail: beamm@odjfs.state.oh.us
-or-
Doug Bright, UC Manger
Ohio Department of Job and Family Services
UC Technical Services - 3rd Floor
145 S. Front Street 43215
Columbus, OH 43215
1-614-466-4581
e-mail: BRIGHD01@odjfs.state.oh.us
OKLAHOMA
Terry W. McHale
BAM Supervisor
Oklahoma Employment Security Commission
2401 N. Lincoln Blvd.
Oklahoma City, OK 73105
405-557-5478
e-mail: terry.mchale@oesc.state.ok.us
OREGON
Tom Fuller
Communications Manager
Oregon Employment Department
875 Union Street N.E.
Salem, OR 97311
phone: 503-947-1301
fax: 503-947-1304
e-mail: Thomas.E.Fuller@state.or.us
PENNSYLVANIA
Pete Cope
Director
Bureau of Unemployment Compensation Benefits and Allowances
Department of Labor and Industry
Labor and Industry Building, Room 615
Seventh and Forster Streets
Harrisburg, PA 17121
717-787-3547
e-mail: pcope@dli.state.pa.us
PUERTO RICO
Cristóbal Alicea Rivera
Acting Supervisor
Quality Control Unit
Department of Labor
PO Box 364452
San Juan, PR 00936
787-754-5151 x 2360 2361
e-mail: calicea@adt.gobierno.pr
- or -
Carmen A. Agosto
Director
Unemployment Division
Department of Labor
PO Box 364452
San Juan, PR 00936
787-754-5151 x 2560 2561
e-mail: cagosto@adt.gobierno.pr
RHODE ISLAND
Edward Salabert
BAM Manager
Department of Labor & Training
1511 Pontiac Ave
Cranston, RI 02920-4407
401-462-8635
e-mail: esalabert@dlt.state.ri.us
SOUTH CAROLINA
Leland Teal
South Carolina Employment Security Commission
P.O. Box 8117
Columbia, SC 29202
803-737-3048
e-mail: lteal@sces.org
- or -
Susan Hair
South Carolina Employment Security Commission
Quality Control Unit
P.O. Box 995
Columbia, SC 29202
803-737-3108
e-mail: shair@sces.org
SOUTH DAKOTA
Dawn Ness
South Dakota Department Of Labor
Kneip Building
700 Governor's Drive
Pierre, SD 57501-2291
605-773-3094
e-mail: dawn.ness@state.sd.us
TENNESSEE
Al West
Tennessee Department of Labor and Workforce Development
500 James Robertson Parkway
10th Floor, Davy Crockett Tower
Nashville, Tennessee
615-741-3190
e-mail: Albert.West@state.tn.us
TEXAS
David Leandro, BAM Lead
Statistical Sampling Department
Texas Workforce Commission
Phone: 512-475-1732
Fax: 512-475-1182
e-mail: David.Leandro@twc.state.tx.us
UTAH
Jeff Bardin
P. O. Box 778
140 East 300 South
Salt Lake City, UT 84110
801-526-9537
e-mail: jbardin@utah.gov
VERMONT
Valerie Rickert
UC Programs Administrator
PO Box 488
Montpelier VT 05601
802-828-4209
e-mail: vrickert@det.state.vt.us
VIRGINIA
Floyd W. Tucker
Chief of Benefits
Virginia Employment Commission
P.O. Box 1358
Richmond, Virginia 23218-1358
Phone: 804-786-3032
Fax: 804-786-8020
e-mail: Floyd.Tucker@vec.virginia.gov
WASHINGTON
Mary E. Kirker
Manager, Washington State Employment Security Department
Unemployment Insurance Division
Unemployment Insurance Performance Audit Unit
640 Woodland Square Loop SE, 4th Floor
Lacey, WA 98503
Phone: 360-486-3050
Fax: 360-486-3045
e-mail: mkirker@esd.wa.gov
WEST VIRGINIA
Charlotte Gray
West Virginia Bureau of Employment Programs
112 California Avenue - 5002
Charleston, WV 25305-0112
Phone: 304-872-0828
Fax: 304-872-0848
e-mail: cgray@wvbep.org
WISCONSIN
John Mand
Director, Office of Quality Control
State of WI, DWD, UI Division
6083 N. Teutonia Avenue
P.O. Box 09999
Milwaukee, WI 53209
414-438-2055
e-mail: john.mand@dwd.state.wi.us
WYOMING
Randy Hopper
UI Administrator
PO Box 2760
Casper, WY 82602
307-235-3253
e-mail: RHOPPE@state.wy.us