Excel file(s) (.xls, .xlsx) require Excel Viewer.
Portable Document File(s) (.pdf, .PDF) require Adobe Reader.
Word file(s) (.doc, docx) require Word Viewer.

Note:

  • The materials posted on this web page, including the sets of state self-assessment questions and instructions, are not and should not be considered to be final documents. This data collection is subject to public comment as noted in Federal Register Notice [82 FR 14750] and needs Paperwork Reduction Act approval from the Office of Management and Budget before the Employment and Training Administration has authority to require its use.

UI Benefit Operations State Self-Assessment Tool

In Training and Employment Notice (TEN) No.8-14, ETA announced its plans to reengineer the processes used for UI benefits program accountability. The TEN, issued on September 2, 2014, articulates ETA's goals for this initiative which include:

  • Developing a suite of accountability processes focused on operational capacity in addition to accuracy and timeliness of UI benefit payments
  • Recognizing both Federal and State Capacity for effective monitoring and oversight in developing these accountability processes
  • Ensuring that the UI program is administered by states with a focus on both accountability and integrity

TEN No. 03-15 provides an update on the project's implementation progress. A significant feature of the accountability reengineering framework is a new process for independent state self-assessment of operational practices within the various functional and program areas of UI benefit operations.

STATE SELF-ASSESSMENT TOOL

A new state self-assessment tool has been developed which is intended to be used by states to evaluate their benefit operations and processes on a continuous basis. Specific questions have been developed for the major UI program and functional areas to be used by states to conduct the self-assessment.

FEATURES OF THE STATE SELF-ASSESSMENT TOOL

  • Separate sets of questions for major program and functional areas within state UI benefits operations
  • A set of global instructions describing the overall use of the tool and sets of instructions for each of the identified program and functional areas
  • A Resource Tracker to assist the state self-assessment reviewer in verifying the responses to questions

INSTRUCTIONS FOR SUBMITTING THE COMPLETED STATE SELF-ASSESSMENT TOOLS

Reviewers should download a copy of each functional and program area set of questions for their use in conducting the review. Once a functional or program area of the self-assessment is concluded, reviewers should upload the responses of the completed self-assessment area for transmittal to ETA by emailing the completed PDF to UI.SelfAssessment@dol.gov Please copy your ETA Regional Office on the email.

ETA encourages states to submit the results for each functional or program area of the self-assessment when the set of questions for each area is completed. However, April 15, 2019 is the final date to submit all completed self-assessments. Further, beginning in 2020, results for all 15 functional and program areas must be submitted annually by April 15.

UI Benefit Operations Self-Assessment Tool Tracking Templates