Attachment A
Management Information Measures
- Secretary's Standards
- First Payments Intrastate full weeks, within 14/21 days
- First Payments Intrastate full weeks, within 35 days
- First Payments Interstate full weeks, within 14/21 days
- First Payments Interstate full weeks, within 35 days
- Lower Authority Appeals Timeliness – 30 Days
- Lower Authority Appeals Timeliness – 45 Days
- Tax Measures
- New Status Determination Timeliness (within 180 days of Quarter Ending Date)
- Successor Status Determination Timeliness (within 90 days of Quarter Ending Date)
- Successor Status Determination Timeliness (within 180 days of Quarter Ending Date)
- Contributory Employer Report Filing Timeliness
- Reimbursing Employer Report Filing Timeliness
- Secured Delinquent Contributory Reports Timeliness
- Secured Delinquent Reimbursing Reports Timeliness
- Resolved Delinquent Contributory Reports Timeliness
- Resolved Delinquent Reimbursing Reports Timeliness
- Contributory Employer Payments Timeliness
- Reimbursing Employer Payments Timeliness
- Percent of Contributory Employer Tax Due Declared Uncollectible
- Percent of Reimbursing Employer Receivables Due Declared Uncollectible
- Percent of Contributory Employer Accounts Receivable At End of Report Period to Tax Due
- Percent of Reimbursing Employer Accounts Receivable At End of Report Period to Tax Due
- Percent of Change in Total Wages Resulting from Audit
- Percent of Contributory Employers Audited
- Percent of Total Wages Audited (Annualized)
- Accuracy of New Status Determination
- Accuracy of Successor Determination
- Accuracy of Status Inactivations
- Timeliness of Cashiering
- Accurate Identification and Resolution of Report Delinquency
- Accurate Identification and Resolution of Accounts Receivable
- Audits to Meet ESM Requirements
- Accuracy of Contribution Report Processing
- Accuracy of Debits and Billings of Contributory Employers
- Accuracy of Debits and Billings of Reimbursing Employers
- Accuracy of Credits and Refunds
- Accuracy of Benefit Charging
- Accuracy of Experience Rating
- Cash Management Measures
- Average Days on Deposit
- Timeliness of transfer from clearing account to Trust Fund
- Benefits Measures
Timeliness of Payments and Nonmonetary Determinations
- First Payments Intrastate full weeks
- First Payments Interstate full weeks
- First Payments Intrastate, all weeks
- First Payments Interstate, all weeks
- First Payments, partial weeks
- First Payments, UCFE
- First Payments, UCX
- First Payments, workshare
- Continued Weeks Payment, all weeks
- Continued Weeks Payment, partial weeks
- Continued Weeks Payments, workshare
- Intrastate Separation Determinations
- Intrastate Nonseparation Determinations
- Interstate Separation Determinations
- Interstate Nonseparation Determinations
Combined Wage Claims Timeliness Measures
- Combined Wage Claim Wage Transfer
- Combined Wage Claim Billing
- Combined Wage Claim Reimbursements
Benefits Accuracy Measures
- Paid Claim Accuracy
- Denied Claim Accuracy
- Operational Overpayment Rates
Benefit Payment Control Measures
- Fraud Overpayment Recovery Rate
- Nonfraud Overpayment Recovery Rate
- Appeals Measures
Appeals Timeliness Measures and Case Aging Measures
- Lower Authority Appeals Timeliness
- Higher Authority Appeals Timeliness
- Lower Authority Appeals, Case Aging
- Higher Authority Appeals, Case Aging
Appeals Quality Measure
- Lower Authority Appeals Quality - Due Process
- Macroeconomic Stabilization Measures
- Recipiency Rates
- Exhaustion Rates