U.S. DEPARTMENT OF LABOR
Employment and Training Administration
Washington, D. C. 20210
July 7, 1997
|DIRECTIVE||:||TRAINING AND EMPLOYMENT INFORMATION NOTICE NO. 01-97|
|TO||:||ALL STATE JTPA LIAISONS
ALL STATE EMPLOYMENT SECURITY ADMINISTRATORS
ALL STATE WORKER ADJUSTMENT LIAISONS
ALL STATE ONE-STOP CAREER CENTER SYSTEM LEADS
|FROM||:||ROBERT S. KENYON
for Regional Management
|SUBJECT||:||Capacity Building: Distribution of Peer-to-Peer Manual|
Purpose. To announce the publication and distribution of Region I's Peer-to-Peer Manual, "Peers-Helping-Peers: A Replication Manual for The New England Peer-to-Peer Project."
References. Training and Employment Information Notice (TEIN) No. 49-93, Capacity Building Strategy Paper; TEIN No. 15-94, Status of Capacity Building Pilot Projects.
Background. The Massachusetts Department of Employment and Training (DET) in Region I was awarded a grant under the capacity building initiatives to develop a replicable peer-to-peer technical assistance model. With assistance from the New England Compact and staff from the U.S. Department of Labor (DOL) in Region I, DET developed a Regionwide peer-to-peer system. The project designers undertook a three phase approach when developing their system.
Phase I involved assessing the training needs of the front-line staff throughout the Region and identifying State and Service Delivery Area expertise in those areas. Following the assessment process, subject matter experts were identified to provide technical assistance to front-line staff. The subject matter experts became the consultants and mentors for the peer system.
In Phase II, DET and the Compact held Peer Institutes to train the mentors and consultants. The institutes were designed to equip these front-line staff with the necessary skills to become effective trainers for peer exchange. Delivery of the peer exchange activity took place in Phase III with consultants providing "on-site" assistance to their peers throughout the Region.
As a part of the peer-to-peer efforts, DET developed a replication manual. This manual is designed to assist employment and training professionals to understand the peer-to-peer concept and make informed choices about whether and how to adapt it for their own use. It also describes the process DET undertook to develop their peer-to-peer system.
The manual has valuable information for employment and training professionals, specifically front-line staff. It provides a structured model that service deliverers may use to aid them when assessing the training needs of their staff and how best to meet those needs with their available resources. While the manual focuses on the peer system developed by DET, it can be customized to meet the needs of service delivery area staff in other locations around the country.
Distribution. Copies of the manual are being provided under separate cover by DET to State JTPA Liaisons, State Employment Security Administrators, State Worker Adjustment Liaisons, One-Stop Contacts, Public Interest Groups, and Community Based Organizations. Capacity Building State Liaisons will also receive a copy.
Inquiries. Questions on the TEIN should be directed to LaSharn Youngblood on (202) 219-7533. For additional information and inquiries regarding the replication manual contact Breggette Thomason, Project Coordinator at DET on (617) 626-6453 or Holly O'Brien at DOL's Region I office on (617) 565-2268.
Separate Cover. Peer-to-Peer Manual, "Peers-Helping-Peers: A Replication Manual for The New England Peer-to-Peer Project"
NOTE: Attachment not available to DMS