ACSI Formula of Weights by State — PY 2004
State Name Overall Satisfaction Expectations Confirmation Compare to Ideal
 
AK 0.386 0.324 0.290
AL 0.391 0.329 0.280
AR 0.375 0.335 0.290
AZ 0.385 0.327 0.287
CA 0.385 0.328 0.287
CO 0.391 0.324 0.285
CT 0.403 0.320 0.277
DC 0.415 0.326 0.259
DE 0.385 0.326 0.290
FL 0.392 0.325 0.283
GA 0.390 0.327 0.283
HI 0.363 0.332 0.305
IA 0.390 0.322 0.288
ID 0.372 0.325 0.302
IL 0.385 0.329 0.286
IN 0.382 0.337 0.282
KS 0.394 0.330 0.276
KY 0.380 0.330 0.289
LA 0.387 0.329 0.284
MA 0.380 0.336 0.285
MD 0.386 0.326 0.288
ME 0.384 0.326 0.290
MI 0.391 0.320 0.289
MN 0.385 0.346 0.270
MO 0.387 0.349 0.264
MS 0.387 0.323 0.291
MT 0.378 0.338 0.285
NC 0.380 0.325 0.295
ND 0.386 0.330 0.284
NE 0.396 0.321 0.283
NH 0.386 0.338 0.276
NJ 0.382 0.338 0.280
NM 0.382 0.333 0.285
NV 0.389 0.325 0.287
NY 0.391 0.323 0.287
OH 0.377 0.326 0.297
OK 0.389 0.328 0.283
OR 0.372 0.337 0.291
PA 0.390 0.321 0.289
RI 0.380 0.328 0.292
SC 0.391 0.328 0.281
SD 0.388 0.325 0.287
TN 0.384 0.329 0.287
TX 0.393 0.324 0.283
UT 0.399 0.319 0.283
VA 0.388 0.326 0.286
VT 0.386 0.329 0.286
WA 0.401 0.316 0.283
WI 0.358 0.338 0.305
WV 0.375 0.334 0.291
WY 0.401 0.313 0.286
Aggregate 0.392 0.364 0.347